Each Archer piece is handmade to order in New York, which means we’re unable to issue refunds. However, we’re always happy to help with any issues and will do our best to accommodate. Exchanges are available on a case-by-case basis.

Please contact contact@archer.clothing within 7 days of receiving your order to request an exchange.

Shipping and handling fees are non-refundable, and Archer is not responsible for return shipping costs. Return shipping must be prepaid using an insured delivery provider (UPS, FedEx, or DHL Express).

Archer is not responsible for items lost or damaged in transit back to our studio. Please package your item securely with padding and include tracking and insurance for your protection.

If you receive an incorrect or damaged item, we’ll repair or replace it at no cost to you. A prepaid return label will be provided, and a replacement will be sent as soon as we receive the original item. Claims must be submitted within 7 days of delivery.

Once we receive your return, please allow 7–14 business days for processing. If approved, exchanges or adjustments will be confirmed by email.

If you wish to cancel your order, please contact contact@archer.clothing within 24 hours of purchase.